TriHealth
November 1, 2015
3799 days ago
1.1K
Confirmed
Human Error
Healthcare
In late November of 2016, TriHealth discovered a software glitch inadvertently replaced the current mailing addresses of 1,126 TriHealth patients with a previous address we had on file for them. This caused TriHealth billing statements and other correspondence to be sent to the former address of those people impacted by this error. Since TriHealth is unable to determine if the billing statements and other correspondence reached patients at their current address, we are notifying affected patients of this incident.