Insurance Co. of the West
February 28, 2013
4775 days ago
Undisclosed
Confirmed
Improper Disposal
Finance
Confidential medical records were found under a freeway by a concerned citizen. A local news team investigation traced the documents back to the insurance claims processor ICW. ICW reported that the issue occurred on February 28 when a bin with files broke open on the way to a disposal site. An unnamed document destruction company responsible for the documents was replaced. Names, dates of birth, Social Security numbers, and other sensitive and medical information were on the documents.