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Commanche County Memorial Hospital

Commanche County Memorial Hospital Data Breach (2016)

Commanche County Memorial Hospital

lowVERIS
Disclosed

February 26, 2016

3682 days ago

Records

2.2K

Confirmed

Root Cause

Human Error

Industry

Healthcare

Description

On February 26, 2016, the company contracted to provide patient satisfaction surveys for the MMG determined that an e-mail survey sent to numerous patients included incorrect information. The surveys were sent to the e-mail addresses of patients who visited MMG physicians from December 1 through December 31, 2015. The subject line of the e-mail stated the name of an individual that did not match the name of the individual to whom the e-mail was addressed. Within the body of the survey, the individual who received the e-mail was asked about their experience with a physician they had visited in recent weeks, but indicated that the physician worked in a different practice from the practice where the physician actually works.