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CalOptima

CalOptima Data Breach (2015)

CalOptima

lowVERIS
Disclosed

October 17, 2015

3814 days ago

Records

100

Confirmed

Root Cause

Human Error

Industry

Other

Description

On October 7, 2015, an internal printing error resulted in approximately 100 CalOptima Medi- Cal members with diabetes receiving a health incentive survey that may have included an extra survey meant for another member. We became aware of the error on October 8, 2015, and immediately stopped all printing. However, we were not able to retrieve the surveys that had already been processed for mailing.